Legal

Terms, Privacy
& Policies

All legal documents governing use of the LaunchCRO™ platform. Effective upon site launch. Last updated May 2026. Questions: tom@launchcro.io

01

Terms of Use

By accessing or using LaunchCRO™ (launchcro.io) you agree to be bound by these Terms of Use. If you do not agree, do not use the platform.

Acceptance of Terms

These terms apply to all visitors, companies, and executives who access or use any part of the LaunchCRO™ platform operated by WSS LLC.

Description of Service

LaunchCRO™ is an AI-powered fractional executive placement platform connecting companies with verified fractional CROs, Heads of Sales, and GTM leaders in the crypto, AI, fintech, and payments sectors.

Eligibility

You must be at least 18 years of age and have the legal authority to enter into binding agreements on behalf of yourself or your organization.

Account Responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to provide accurate, current, and complete information during registration
  • You agree to notify LaunchCRO™ immediately of any unauthorized use of your account
  • LaunchCRO™ reserves the right to suspend or terminate accounts that violate these terms

Prohibited Conduct

  • Misrepresenting your identity, credentials, or commercial outcomes on the platform
  • Soliciting executives or companies outside of LaunchCRO™ processes to avoid platform fees
  • Copying, reproducing, or distributing LaunchCRO™ matching methodologies or proprietary content
  • Attempting to reverse engineer, scrape, or harvest data from the platform
  • Using the platform for any unlawful purpose or in violation of applicable regulations
  • Circumventing the platform fee structure after a LaunchCRO™ introduction

Platform Fees

Companies agree to pay a flat placement fee of $7,500 upon hiring an executive introduced through LaunchCRO™. Executives agree to the stepped platform fee structure as disclosed at registration. All fees are non-refundable except as stated in the guarantee terms.

Modifications

LaunchCRO™ reserves the right to modify these terms at any time. Continued use of the platform after modifications constitutes acceptance. Material changes will be communicated via email to registered users.

Contact

tom@launchcro.io | WSS LLC | Spokane, WA 99208

02

Privacy Policy

LaunchCRO™ is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

Information We Collect

  • Identity data: name, email address, LinkedIn profile URL, professional title
  • Company data: company name, website, industry, funding stage, revenue range
  • Professional data: employment history, claimed outcomes, reference contact information
  • Usage data: pages visited, intake submissions, time on platform, device and browser information
  • Communication data: emails, messages, and correspondence with LaunchCRO™

How We Use Your Information

  • To match companies with verified fractional executives using our AI-powered matching engine
  • To verify executive outcome claims through automated CEO confirmation workflows
  • To communicate with you about your account, matches, and platform updates
  • To send requested resources including the LaunchCRO™ 2026 Fractional CRO Compensation Guide
  • To improve the platform, matching algorithms, and user experience
  • To comply with legal obligations and enforce platform terms

AI Processing Disclosure

LaunchCRO™ uses artificial intelligence to analyze intake submissions, generate executive matches, verify outcome claims, and produce 90-day engagement plans. By using the platform you consent to your information being processed by AI systems. No fully automated decisions with legal or significant effects are made without human review.

Information Sharing

LaunchCRO™ does not sell personal information to third parties. We may share information with matched executives or companies as part of the introduction process, reference contacts for verification, and service providers under confidentiality agreements.

Data Retention

We retain personal information for as long as your account is active or as needed to provide services. You may request deletion by emailing tom@launchcro.io. We will respond within 30 days.

Your Rights

Depending on your location you may have the right to access, correct, delete, or restrict processing of your personal information. California residents have additional rights under CCPA. EU residents have rights under GDPR. Contact tom@launchcro.io to exercise these rights.

Contact

tom@launchcro.io | WSS LLC | Spokane, WA 99208

03

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit a website. LaunchCRO™ uses cookies and similar tracking technologies to operate the platform and improve your experience.

Cookies We Use

  • Essential cookies: Required for the platform to function. Cannot be disabled. Include session management and security tokens.
  • Analytics cookies: Help us understand how visitors use the platform. Used to improve performance and user experience.
  • Preference cookies: Remember your settings and preferences for future visits.

Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may prevent certain platform features from functioning correctly.

Third-Party Cookies

LaunchCRO™ may use third-party services including analytics providers that set their own cookies. These are governed by the respective third-party privacy policies.

04

Disclaimer & Limitation of Liability

LaunchCRO™ provides a matching and placement platform. We do not guarantee specific commercial results from any engagement.

No Guarantee of Results

While we verify executive outcomes and provide a 30-day replacement guarantee, we do not guarantee specific commercial results, revenue growth, pipeline targets, or business outcomes from any engagement. Results depend on numerous factors outside LaunchCRO™'s control including company readiness, market conditions, and execution quality.

Platform Provided As-Is

The LaunchCRO™ platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. LaunchCRO™ does not warrant that the platform will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the maximum extent permitted by applicable law, WSS LLC and LaunchCRO™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim shall not exceed the fees paid by you to LaunchCRO™ in the 12 months preceding the claim.

Executive Conduct

LaunchCRO™ is not responsible for the conduct, performance, or outcomes of executives introduced through the platform. The engagement relationship is directly between the company and the executive.

05

Intellectual Property Ownership

LaunchCRO™ Owned IP

The following are the exclusive intellectual property of WSS LLC DBA LaunchCRO™:

  • The LaunchCRO™ brand name, logo, and trademark (USPTO Serial Number 99835324)
  • The LaunchCRO™ AI-powered matching methodology and algorithms
  • The LaunchCRO Verified™ outcome verification framework and process
  • The 90-day engagement plan templates and generation methodology
  • The LaunchCRO™ 2026 Fractional CRO Compensation Guide and all research documents
  • All website copy, design systems, and platform content at launchcro.io
  • All proprietary frameworks including the LaunchCRO Revenue Diagnostic™ and CRO Readiness Score™

Restrictions on Use

Users may not copy, reproduce, distribute, modify, or commercially exploit any LaunchCRO™ intellectual property without express written permission. This includes the matching methodology, verification framework, platform copy, and proprietary documents.

User Content

By submitting information to LaunchCRO™ you grant WSS LLC a non-exclusive, royalty-free license to use that information for the purposes of providing platform services including AI-powered matching and verification.

06

AI Use Disclosure

LaunchCRO™ uses artificial intelligence as a core part of its matching, verification, and engagement planning services.

How We Use AI

  • Conversational intake: Powered by the Anthropic Claude API. The AI asks intelligent follow-up questions to diagnose your commercial problem before matching begins.
  • Executive matching: AI runs six parallel analyses in under 60 seconds — stage diagnosis, outcome matching, five-dimension scoring, match explanation generation, and 90-day plan preview.
  • Outcome verification: AI confirms company existence, validates CEO identity, and drafts personalized verification requests to references.
  • 90-day plan generation: AI generates personalized engagement plans specific to each company's stage, vertical, and stated commercial problem.

Human Review

All AI-generated outputs are reviewed by a human operator before being delivered to users. No fully automated decisions with legal or significant effects are made without human oversight.

AI Limitations

AI-generated content may contain errors, omissions, or inaccuracies. LaunchCRO™ is not liable for errors in AI-generated outputs. Users should not rely solely on AI-generated content for business decisions without independent verification.

Data Processing

Information submitted through the platform may be processed by third-party AI systems including Anthropic. By using the platform you consent to this processing. We do not use your data to train AI models without your explicit consent.

Contact

Questions about AI use: tom@launchcro.io