All legal documents governing use of the LaunchCRO™ platform. Effective upon site launch. Last updated May 2026. Questions: tom@launchcro.io
By accessing or using LaunchCRO™ (launchcro.io) you agree to be bound by these Terms of Use. If you do not agree, do not use the platform.
These terms apply to all visitors, companies, and executives who access or use any part of the LaunchCRO™ platform operated by WSS LLC.
LaunchCRO™ is an AI-powered fractional executive placement platform connecting companies with verified fractional CRO-level revenue executives in the crypto, AI, fintech, and payments sectors.
You must be at least 18 years of age and have the legal authority to enter into binding agreements on behalf of yourself or your organization.
Companies agree to the LaunchCRO™ fee structure as disclosed during the engagement process, consisting of: (a) a flat engagement fee payable when an executive search begins; (b) a stepped platform fee calculated as a percentage of the executive's monthly retainer, charged to the company for the first twelve (12) months of an engagement, after which the platform fee is zero; and (c) a flat conversion fee if the company hires the executive on a full-time basis within twelve (12) months of introduction. All platform fees are charged to the company. LaunchCRO™ does not deduct any portion of an executive's negotiated compensation. All fees are non-refundable except as expressly stated in the fit-commitment terms.
LaunchCRO™ reserves the right to modify these terms at any time. Continued use of the platform after modifications constitutes acceptance. Material changes will be communicated via email to registered users.
tom@launchcro.io | WSS LLC | Spokane, WA 99208
LaunchCRO™ is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.
LaunchCRO™ uses artificial intelligence to analyze intake submissions, generate executive matches, verify outcome claims, and produce 90-day engagement plans. By using the platform you consent to your information being processed by AI systems. No fully automated decisions with legal or significant effects are made without human review.
LaunchCRO™ does not sell personal information to third parties. We may share information with matched executives or companies as part of the introduction process, reference contacts for verification, and service providers under confidentiality agreements.
We retain personal information for as long as your account is active or as needed to provide services. You may request deletion by emailing tom@launchcro.io. We will respond within 30 days.
Depending on your location you may have the right to access, correct, delete, or restrict processing of your personal information. California residents have additional rights under CCPA. EU residents have rights under GDPR. Contact tom@launchcro.io to exercise these rights.
tom@launchcro.io | WSS LLC | Spokane, WA 99208
Cookies are small text files stored on your device when you visit a website. LaunchCRO™ uses cookies and similar tracking technologies to operate the platform and improve your experience.
You can control cookies through your browser settings. Disabling essential cookies may prevent certain platform features from functioning correctly.
Payment pages are operated by Stripe, which sets its own cookies on its checkout pages under its policy. Embedded services (such as web fonts) may receive standard request data needed to deliver files.
LaunchCRO™ provides a matching and placement platform. We do not guarantee specific commercial results from any engagement.
While we verify executive outcomes and provide a 30-day fit commitment, we do not guarantee specific commercial results, revenue growth, pipeline targets, or business outcomes from any engagement. Results depend on numerous factors outside LaunchCRO™'s control including company readiness, market conditions, and execution quality.
The LaunchCRO™ platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. LaunchCRO™ does not warrant that the platform will be uninterrupted, error-free, or free of harmful components.
To the maximum extent permitted by applicable law, WSS LLC and LaunchCRO™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim shall not exceed the fees paid by you to LaunchCRO™ in the 12 months preceding the claim.
LaunchCRO™ is not responsible for the conduct, performance, or outcomes of executives introduced through the platform. The engagement relationship is directly between the company and the executive.
The following are the exclusive intellectual property of WSS LLC DBA LaunchCRO™:
Users may not copy, reproduce, distribute, modify, or commercially exploit any LaunchCRO™ intellectual property without express written permission. This includes the matching methodology, verification framework, platform copy, and proprietary documents.
By submitting information to LaunchCRO™ you grant WSS LLC a non-exclusive, royalty-free license to use that information for the purposes of providing platform services including AI-powered matching and verification.
LaunchCRO™ uses artificial intelligence as a core part of its matching, verification, and engagement planning services.
All AI-generated outputs are reviewed by a human operator before being delivered to users. No fully automated decisions with legal or significant effects are made without human oversight.
AI-generated content may contain errors, omissions, or inaccuracies. LaunchCRO™ is not liable for errors in AI-generated outputs. Users should not rely solely on AI-generated content for business decisions without independent verification.
Information submitted through the platform may be processed by contracted third-party AI providers under their commercial terms. By using the platform you consent to this processing. Data submitted through our AI systems is not used to train third-party general-purpose models unless authorized or permitted under disclosed terms. Providers may change; these protections continue to apply.
Questions about AI use: tom@launchcro.io